No, you do not need to have an account to place an order on our website. However, it is recommended to make an account to check and manage your order status during the delivery process.

Please should be noted that a discount code will only apply to www.lazyshome.com and that coupon codes are not stackable, and that the coupon code can use only once per order. In addition, the cart value must meet the required minimum to qualify for the discount use requirement.

You can cancel or modify an order within 24 hours from purchase by contacting support@lazyshome.com.

You can quickly pay through PayPal.

After you place an order, you will receive an email providing you with a receipt of your purchase and a tracking number.

It takes 3 business days to process your order and then 7-14 business days for delivery.

Yes, orders above $89 have free shipping*.

*Free shipping is not available for every country. Please refer to the Shipping Country Chart on the  Shipping Policy page.

After you place an order, you will receive a tracking number in your Email. You can either track your order through the Courier website or sign in with your Gentle Herd account and click “My Order” to track the order status.

•    North America

All duties and taxes are included in the price shown on the item page.

•    The United Kingdom and EU countries.

The United Kingdom and EU countries are VAT-free regions, so no tariffs are included in the products’ price.

•    Other international shipments

All Duties and taxes are calculated and paid before check out and delivery.

We accept exchanges or returns on most items within 28 days of purchase free of charge. We do not accept returns after this period. Please contact us via support@lazyshome.com if you require an exchange or return, along with the reason.

*Final Sale Merchandise Policy
All items purchased as “FINAL SALE,”including gift cards, gifts with purchase, or discounted merchandise, cannot be returned, exchange, or credit, without exception.

Additionally, all customized or modified items are considered final sales and cannot be returned.

*If your refund is within the original order price amount, your refund will be applied to your original payment method. If your refund amount is more than the actual order price amount, please provide your Paypal account info for your refund. Please be patient as it can sometimes take several days.

Currently, we do not offer returns labels. However, we will refund the return fee to your original payment account once we have confirmed the returned item(s). We will update you when we have upgraded our labeling service.